Accessibility Commitment

Last updated : February 28, 2022

Last revision : 


This Document is will be effective from Tuesday 1st March 2022

To see prior version, please click here.


Our Commitment to People with Disabilities

PT. Mandiri Tunggal Sejahtera Berkarya is fully committed to people with disabilities. Our programs and initiatives support the rejection of all barriers that hinder the potential of persons with disabilities. We are committed to treating all people in a way that allows them to maintain their dignity and independence. As our committed to providing an accessible experience to our customers and the public, regardless of background, nationality, race, ethnicity, gender, gender identity, sexual orientation, disability status, veteran status, or other similarly protected characteristics. This Accessibility Statement concerns our commitment to providing access to persons with disabilities. Please also see our Non-discrimination Statement.

Access as Worker

As a company, PT. Mandiri Tunggal Sejahtera Berkarya has implemented policies and tools to enrich our best practices in the recruitment, orientation and retention of people of all abilities. We also implement an Inclusion Policy in the company in accordance with Indonesian Law Undang-Undang Nomor 8 Tahun 2016 concerning Legal Protection and Guarantees for Disabilities. About 10% of our workforce will be allocated to people with disabilities.


Communication Access

PT. Mandiri Tunggal Sejahtera Berkarya is committed to continuing to ensure all of our communications are accessible to people of all abilities. We strive to ensure the PopIt Snack platform is WCAG 2.1 2018 compliant by partnering with website consultants including people with disabilities to create an inclusive digital experience for all customers, regardless of ability.

The Accessibility icon in the left navigation of our platform is provided for users who have difficulty typing, moving the mouse, gesturing or reading the screen with available assistive technology applications that work on desktop, iOS, Android, Windows and other operating systems.


Based Content Digitization

PT. Mandiri Tunggal Sejahtera Berkarya is committed to facilitating the accessibility of our platform by identifying, removing, and preventing barriers that could interfere with users’ ability to use it. Our goal is to make the platform as well as our website and mobile apps (iOS, Android, Windows and other operating systems) accessible to the widest possible audience, regardless of their technology or physical abilities.

We are actively working to improve the accessibility and usability of our digital services with our goal of conforming to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines set a single common standard for the accessibility of web content to address the needs of individuals, organizations and governments around the world.


Company Scope and Plan

PT. Mandiri Tunggal Sejahtera Berkarya has taken the important steps to improve accessibility on its website and is committed to learning and testing as the Company and its Partners seek to achieve compliance with the new WCAG 2.1 guidelines. We know to achieve will gain a liabilities. This includes:

  • To complete a thorough review to identify and prioritize work areas for accessibility and suitability improvements.
  • To improve the capabilities of our platform. As part of the process, we will continue to collaborate with outside experts and consultants to validate our plans.


Accessibility Statement for PopIt Snack Platform

This is an accessibility statement from PT. Mandiri Tunggal Sejahtera Berkarya / MTS Group Holding, LLC (“Company“, “We“, “Our“, “Us“).

Compliance Status

We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments. If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email.

Measures to support accessibility

PT. Mandiri Tunggal Sejahtera Berkarya / MTS Group Holding, LLC. takes the following measures to ensure accessibility of PopIt Snack Platform:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.
  • Include people with disabilities in our design personas.

Accesibility Features

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

These adjustments are compatible with all popular screen readers, including JAWS and NVDA.

Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.

Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported in our website

Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
  3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. PopIt Snack Platform is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data. Some videos have sign language interpretation.


Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. We welcome your feedback on the accessibility of PopIt Snack Platform. Please let us know if you encounter the barriers on PopIt Snack Platform:

We try to respond to feedback within . Depending on the nature of the request, We may need sufficient notice to provide a reasonable accommodation.

Compatibility with browsers and assistive technology

We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.

PopIt Snack Platform is designed to be compatible with the following assistive technologies:

  • For the best experience when using the website, we recommend upgrading to the latest version of one of the latest browsers available. For convenience and security, this site looks best at a screen resolution of 1280×800 or higher than the desktop, at least using the latest version of the latest web browsers like Chrome, Mozilla Firefox, Safari, Microsoft Edge, Opera, or Brave Browser.

PopIt Snack Platform is not compatible with:

  • Browser older than 2 major versions and can not load our chipper handshake transmission will cause the issue.

Technical specifications

Accessibility of PopIt Snack Platform relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • We also use third party to configure the best experience.

These technologies are relied upon for conformance with the accessibility standards used.

Third-Party Websites and Elements

PopIt Snack Platform may contain sections or links to webpages that are hosted or controlled/powered by third parties, or engage third party plugins or services. WCAG compliance for these sections will be controlled by these third party providers, not by PopIt Snack Platform. PopIt Snack Platform does not make representations with regard to the accessibility of third-party websites and may not be able to remediate accessibility barriers on such websites. However, We continually works to identify and adopt more accessible alternatives to such sections and sites wherever feasible.

Limitations and alternatives

Despite our best efforts to ensure accessibility of PopIt Snack Platform , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for PopIt Snack Platform:

  1. The web accesibility structure failed to load on your side: Uploaded images may not have text alternatives. Because We cannot ensure the good transmittion to your devices. A dynamic caching method may cause the symtoms. We monitor the issue and repair the issues for the next patch. Please use the ‘report issue’ form if you encounter an issue.

Assessment approach

PT. Mandiri Tunggal Sejahtera Berkarya / MTS Group Holding, LLC. assessed the accessibility of PopIt Snack Platform by the following approaches:

  • Self-evaluation
  • External evaluation
  • We use a content managing system with W3C Compatibility.

Evaluation report

An evaluation report for PopIt Snack Platform is available at:

Formal complaints

We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days. entity, should you be dissatisfied with our response to you.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

PT. Mandiri Tunggal Sejahtera Berkarya / MTS Group Holding, LLC.
Communication Department
Public and Relation Director


This statement was created on 28 February 2022 using the W3C Accessibility Statement Generator Tool.