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1.16 – Domain Name Policy

Last updated : January 14, 2022

This policy is will be effective from Monday 17 January 2022

To see prior version, please click here.

Estimate Reading Time : 3 minutes

Policy Statement

All PT. Mandiri Tunggal Sejahtera Berkarya/ MTS Group Holding, LLC. (“Company“, “We“, “Our“, “Us“) public facing web sites are expected to utilize standard institutional domain stems as part of their URLs.

Reason for Policy

Consistency in institutional URLs creates a more consistent user experience, increases search engine ranking for Company web properties, and reduces institutional costs.

Entities Affected by this Policy

PT. Mandiri Tunggal Sejahtera Berkarya/ MTS Group Holding, LLC.

Who Should Read this Policy

Company Department and staff involved in the development, maintenance, or ownership of Company web properties.

Web Address of this Policy

Domain Name Policy

Definitions

These definitions apply to institutions and technologies as they are used in this policy:

  • Canonical Domain: The domain name that is configured as the primary identifier for a site. See secondary domain.
  • Domain Name: A string identifying an internet resource, such as “popitsnack.com”.
  • WordPress: An open source content management platform, used as a standard at Company.
  • Independent Domain Name: A complete domain name ending in .com, .ntf or other extension that does not end in popitsnack.com or popitsnack.ntf (e.g. example.com)
  • Internal Domain Name: A complete domain name ending in “popitsnack.com” or “popitsnack.ntf” (e.g. staging.popitsnack.com. payment.popitsnack.ntf)
  • Secondary Domain: A domain name that is configured to redirect a user to the canonical domain name of a site.
  • Company: PT. Mandiri Tunggal Sejahtera Berkarya/ MTS Group Holding, LLC.
  • Company Internally Hosted Site: A website for official Company business built using approved platforms and hosted on institutionally managed hosting.
  • Company Externally Hosted Site: A website for official Company business built using unapproved platforms and/or not hosted on institutionally managed hosting.

I. Overview

With limited exceptions, websites used for official Company business must utilize an internal domain name as their canonical domain.

Websites that are targeted specifically at patients, or have over 50% of their content about clinical care, should use an internal domain name of the form unitname.popitsnack.com as their canonical domain.

All other websites should use an internal domain of the form unitname.popitsnack.com as their canonical domain.

Any independent domain names associated with websites for Company business must be treated as secondary domain names.

II. Principles

2.01 Internal Domain Name Registration

Internal domain names can be requested through ITS via standard support request, or via discussion during execution of a web project.

Information about the business function and what website the domain name will be used for should be provided with the submission. For Company Externally Hosted Sites, additional information about site construction, management, and hosting may be required before the request is reviewed.

Requests will be reviewed by relevant ITS staff with a maximum turnaround of:

  • Company Internally Hosted Sites: 3 business days
  • Company Externally Hosted Sites: 10 business days

If approved, system changes will be processed by ITS automatically for Company Internally Hosted Sites. For Company Externally Hosted Sites, coordination will be required with a site manager or other technical resource.

If rejected, an explanation will be provided to the requestor.

2.02 Independent Domain Name Registration

Registration of new independent domain names is no longer recommended for Company business.

Should a unit still desire an independent domain name to be registered for use as a secondary domain, they can be requested through the ITS domain name registration service:

https://popitsnack.com/ (to be announce)

Information about the business function and what website the domain name will be used for should be provided with the submission. For Company Externally Hosted Sites, additional information about site construction, management, and hosting may be required before the request is reviewed.

Independent domain name acquisition through ITS requires a registration agreement signed by an authorized departmental or divisional administrator. ITS will not register or renew independent domain names without this agreement being completed.

2.03 Exceptions

Exceptions to the requirement for all sites to use internal domain names as canonical may be issued in certain instances. These instances may include multi-institutional websites (such as a joint Company program) or as required by the Office of Development.

To request a policy exception, please provide rationale via email to domains@popitsnack.com. The request will be reviewed at the next available meeting of the Web Governance Committee, and a summary of the decision will be provided in email.

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